How does VoIP Telephony Work?

VoIP Telephony

Discover the benefits of VoIP telephony, including affordability, flexibility, and advanced integration, and improve your communication processes.

What Is Hosted Telephony?

Cloud Hosted Telephony

Learn about hosted telephony and how it can benefit your business with cost savings, flexibility, advanced features, and more.

Information on Hold

Information on Hold

Information on Hold How often do you hear informational messages or music when you’re on hold on the phone? According to psychology studies, there are several reasons businesses give callers something to listen to. 30 seconds is the average time a caller is on hold for 30% of customers make purchases after hearing about it […]

Why Law Firms Are Rapidly Implementing Call Recording

call recording

Why Law firms across UK are rapidly implementing call recording There has been an unprecedented uptake by law firms across the UK to ensure client calls are recorded whilst homeworking. We understand one of the several key factors is due to clients wishing to refresh and amend their wills in which clarity and detail may […]

SIP Trunk Call Manager

SIP Trunk Call Manager

SIP Trunk Call Manager Manage all your organisations’ phone numbers and arrange call diverts through SIP Trunk Call Manager. Are your employees working from home? Ensure employee’s DDI numbers are routed to their mobile device; ensuring no calls are missed and customers are going through to the right person. Easy to use With an easy-to-use […]

Top Tips To Work From Home Seamlessly

Top Tips To Work From Home Seamlessly

Top Tips To Enable Staff To Work From Home Seamlessly The impact of COVID-19 changed the world of work forever. Over 76% of the UK work-force took to remote working, yet despite lockdown’s being phased out, over 40% of UK organisations expect to retain some form of remote working.  This global movement into a more […]