I.T. Professional Services
Microsoft Training Academy
As certified Office365 migration consultants and a Microsoft Partner. We’re here to help you identify and drive strategic technology improvements throughout your organisation in both infrastructure, but more importantly its people.
For your organisation to reap the maximum benefits from its investment in I.T. technology, every user should understand how to use it. With our training academy, users can learn how to operate efficiently and gain the most from their working experience.
Through long partnerships with clients across multiple sectors, we understand that training needs within organisations do change all the time.
Speak to our Microsoft Certified Trainers today
Contact us today to discuss with our Microsoft certified trainers what training your teams or individuals would like to benefit from, enjoying the very latest tips and advice in the use of MS applications like Excel, Outlook, Word, Access , SharePoint, Teams and more.
We can tailor your own organisations training development plan rolled out over a period of time to suit with refresher workshops whether delivered in-house and face to face with your teams or remotely , or a mixture of the two, the choice is entirely yours.
World-Class Proactive I.T. Support : Why settle for anything less?
Platinum Support Service providing….
- Proactive self-preventable maintenance though self-healing technologies deployed.
- 24/7 proactive network monitoring 365 days a year. Constantly gathering network data to then provide alerts of potential issues.
- Transparent analysis reports provided to identify the root cause of any issues to reduce risk of re-occurrence.
- Response & resolutions times amongst the very best in the industry.
- Matrix247 have been offering 24/7 support for 30 years, one of the first in the UK.
Supporting you Above and Beyond
Access to experienced senior Microsoft engineers that have been with our company for over a decade. This ensures our engineers that understand your staff, management, your organisation’s tech history and plans for the future are not lost through regular staff churn. We value our team at Matrix247 as much as our customer 1st approach.
Unlimited inhouse I.T. department support: We can…
- Act as a sounding board and advice centre for your inhouse teams.
- Provide I.T. cover for internal I.T. staff absences at any level from engineers to management as a natural extension of your team. This enables you to flex up & down as needed, knowing all the while we have your back covered!
- 24-7 Access to our service-desk teams both on-line for logging support tickets, viewing and updating new tickets and view your service report and history anytime, but also our people. Service desk staff work around the clock on rota’s to always be available for you. We are completely transparent in all regards to help you as much as possible.
- Pro-active maintenance. Fix problems before your team experiences them.
- Consolidated Software Application Support: We will help compile an asset register of all your organisations 3rd party applications, software and infrastructure connectivity. Then assist in managing your 3rd party suppliers to ensure latest software updates are constantly being applied. This will assist in both extending the lifecycle of your original investments, along with minimizing risk of security breaches across your entire ICT landscape through 3rd party patch management updates.
Exclusive, huge savings
with the Matrix247 Reward4Loyalty Scheme
Loyalty matters. We pride ourselves in our decade (or longer) relationships, helping single-site organisations transition to multiple locations over the years, very simply, very effectively and very flexibly by implementing a well thought out joint ICT strategy.
That’s why we introduced our Reward4Loyalty Scheme. We offer a hugely attractive plan for clients that deploy a combination of services, guaranteeing YOU the lowest possible investment and ongoing operating costs for your firm.