I.T. Professional Services

As your organisation grows, your IT and communications strategy will need to change and adapt. Whether you need new services, new software or updated configurations, for organisations of all sizes, the management of these projects (large or small) are essential to ensuring your organisation continues to run smoothly.

Microsoft Office

Email & Calendaring

Secure Cloud

Call, Chat, Meet

Microsoft Training Academy

As certified Office365 migration consultants and a Microsoft Partner. We’re here to help you identify and drive strategic technology improvements throughout your organisation in both infrastructure, but more importantly its people.

For your organisation to reap the maximum benefits from its investment in I.T. technology, every user should understand how to use it. With our training academy, users can learn how to operate efficiently and gain the most from their working experience.

Through long partnerships with clients across multiple sectors, we understand that training needs within organisations do change all the time.

Speak to our Microsoft Certified Trainers today

Contact us today to discuss with our Microsoft certified trainers what training your teams or individuals would like to benefit from, enjoying the very latest tips and advice in the use of MS applications like Excel, Outlook, Word, Access , SharePoint, Teams and more.

We can tailor your own organisations training development plan rolled out over a period of time to suit with refresher workshops whether delivered in-house and face to face with your teams or remotely , or a mixture of the two, the choice is entirely yours.

World-Class Proactive I.T. Support : Why settle for anything less?

Platinum Support Service providing….

  • Proactive self-preventable maintenance though self-healing technologies deployed.
  • 24/7 proactive network monitoring 365 days a year. Constantly gathering network data to then provide alerts of potential issues.
  • Transparent analysis reports provided to identify the root cause of any issues to reduce risk of re-occurrence.
  • Response & resolutions times amongst the very best in the industry.
  • Matrix247 have been offering 24/7 support for 30 years, one of the first in the UK.

Supporting you Above and Beyond

Access to experienced senior Microsoft engineers that have been with our company for over a decade. This ensures our engineers that understand your staff, management, your organisation’s tech history and plans for the future are not lost through regular staff churn. We value our team at Matrix247 as much as our customer 1st approach.

Unlimited inhouse I.T. department support: We can…

  • Act as a sounding board and advice centre for your inhouse teams.
  • Provide I.T. cover for internal I.T. staff absences at any level from engineers to management as a natural extension of your team. This enables you to flex up & down as needed, knowing all the while we have your back covered!
  • 24-7 Access to our service-desk teams both on-line for logging support tickets, viewing and updating new tickets and view your service report and history anytime, but also our people. Service desk staff work around the clock on rota’s to always be available for you. We are completely transparent in all regards to help you as much as possible.
  • Pro-active maintenance. Fix problems before your team experiences them. 
  • Consolidated Software Application Support: We will help compile an asset register of all your organisations 3rd party applications, software and infrastructure connectivity. Then assist in managing  your 3rd party suppliers to ensure latest software updates are constantly being applied. This will assist in both extending the lifecycle of your original investments, along with minimizing risk of security breaches across your entire ICT landscape through 3rd party patch management updates.

Exclusive, huge savings

with the Matrix247 Reward4Loyalty Scheme

Loyalty matters. We pride ourselves in our decade (or longer) relationships, helping single-site organisations transition to multiple locations over the years, very simply, very effectively and very flexibly by implementing a well thought out joint ICT strategy.

That’s why we introduced our Reward4Loyalty Scheme. We offer a hugely attractive plan for clients that deploy a combination of services, guaranteeing YOU the lowest possible investment and ongoing operating costs for your firm.

What our clients say...
“What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.”
Danny Keating, IT Manager, Acorn Insurance
What our clients say...
“An excellent company to deal with. Matrix247 have supplied our comms for a number of years now. We trust them to recommend what we need. They have never let us down. Ste Pritchard and his team, and our account manager Victor, really care about their clients. I would have no hesitation in recommending them.”
Will Johnson, Managing Partner, Pickering & Butters Solicitors
What our clients say...
“Always receive great service from everyone involved at Matrix247. Engineers turn up on time and fix any issues. Mia, our account manager is very helpful and informative when dealing with any of our enquiries, I wouldn't hesitate to recommend the company for any of your communication needs”
Steven Gough, Owner, SG Accountants
What our clients say...
“We are very pleased with our switchover to Matrix247 and cannot recommend them enough. We had been with a large provider for many years with appalling service. Victor, Simon and all of the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly. We would have no hesitations in recommending this company to other businesses.”
Chris Calvert, Director, Rushtons Accountants
What our clients say...
“Matrix247 have provided us with a one stop shop for our business needs, in which it becomes time consuming to try and get the service you need to trade. My experience of dealing with both the sales and customer service team is that they are very professional, efficient and most of all friendly and approachable. The service provided by Matrix247 fits in with the companies Development plan and I will continue to use them at every new site.”
Ismaiel Mansoor, Head of Marketing, Money Advisor
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