Cloud Telephony Solutions For Businesses
Join the digital revolution with cloud based telephone systems for your business,
helping you adapt faster and drive success.
Full Scalability
The ultimate solution to easily grow with your business.
Cost-efficient
Only pay for what you use and avoid all upfront costs.
Business Continuity
Our solutions are designed to be 'always-on'.
Designed with Security
Security of client communication always paramount in our solutions.
What is cloud telephony?
Cloud telephony is a telephone system is hosted in the cloud, this means that your calls run through the internet rather than a traditional phone line.
The cloud consists of secure data-centres which host telephony servers, enabling your organisation to securely stream voice services.
Whilst a phone system hosted in the cloud holds similar qualities to a traditional telephone system, all the capabilities and functionality originally stored in ‘on-premise’ telephone system processors, needing maintenance contracts to support and thousands of pounds investment, can be accessed anytime and from any device making agile remote home-working viable on a per user per month flexible adoption plan.
Learn more about the benefits of a cloud based telephone system.
Cloud phone system options
Our expert, friendly team can discuss your bespoke business needs to help determine the best cloud phone system option for you. On understanding your needs, we can provide you with a proposal and quotation if needed.
A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation.
Call us or email us at hello@matrix247.com or alternatively, fill in the form and we can call you back.
Features of Cloud Telephony
A hosted cloud telephone system includes game-changing features such as home working bundles, call recording, call reporting, voicemail to email, and click-to-dial.
This modern technology allows for a whole range of new features making it the ideal solution for agile working, enhanced reporting, and full integration – it even allows you to have your telephone system on your mobile device!
With technology advancements and AI, we continue to work with leading providers of cloud telephony solutions to ensure you have the latest products for the best price.
The Great British Switch-Off is here
The switch off has already begun.
Already starting in December 2020, BT have already disclosed the postcodes which are going to be switched off, with the next batch targeting some Greater Manchester, Leeds, and Liverpool postcodes in June 2021.
Cloud Communications
Another benefit of cloud communications is the seamless integration with our call reporting software, enabling you to understand the key performance indicators of your staff, helping you evaluate your customers, and gain direction for improvement.
Take a proactive approach that drives success and creates a positive experience for both employees and customers by shining a light on what is happening in every corner of your organisation.
If you’re looking for more functionality to support your team in managing customer enquiries efficiently, take a look at Horizon Contact, a call centre software for SME’s.
Benefits of Cloud Telephony with Matrix247
Dedicated Account Manager
Bespoke Solution
Complimentary Communication Review
Save Money
A new way to collaborate
As the business landscape continues to develop, it is more important than ever to have an agile working environment that allows employees to handle multiple queries across a variety of channels in a workspace that best suits them.
Speak to one of our Cloud Specialists today
We know deciding the right cloud based telephone solution for your organisation can be tricky. With lots of different options available, we can assist with a bespoke system to suit your needs.
