Transform your Technology
Transform your business by creating new efficiencies, reducing waste and helping automate common tasks with our Part-time or Project-based I.T. support. Whether you need a fully outsourced I.T. team, ad-hoc specialist support or additional resource to support your in-house team, we can help.
Supporting you Above and Beyond
Access to experienced senior Microsoft engineers that have been with our company for over a decade. This ensures our engineers that understand your staff, management, your organisation’s tech history and plans for the future are not lost through regular staff churn. We value our team at Matrix247 as much as our customer 1st approach.
Unlimited inhouse I.T. department support: We can…
- Act as a sounding board and advice centre for your inhouse teams.
- Provide I.T. cover for internal I.T. staff absences at any level from engineers to management as a natural extension of your team. This enables you to flex up & down as needed, knowing all the while we have your back covered!
- 24-7 Access to our service-desk teams both on-line for logging support tickets, viewing and updating new tickets and view your service report and history anytime, but also our people. Service desk staff work around the clock on rota’s to always be available for you. We are completely transparent in all regards to help you as much as possible.
- Pro-active maintenance. Fix problems before your team experiences them.
- Consolidated Software Application Support: We will help compile an asset register of all your organisations 3rd party applications, software and infrastructure connectivity. Then assist in managing your 3rd party suppliers to ensure latest software updates are constantly being applied. This will assist in both extending the lifecycle of your original investments, along with minimizing risk of security breaches across your entire ICT landscape through 3rd party patch management updates.
We’re here for you.
Read more about Support Services.
Speak to an expert today
Call our team and you’ll speak to someone who really understands our products and can give you an estimated quote, no hassle, no obligation.
A named and dedicated account manager will allocated to you, and provide a consultative approach to help find the right solution for your organisation.
Call us on 0345 3620 247 or, alternatively fill in the form and we can call you back.
In simple terms, we want to help.
Established for over 30 years and working with over 1000 clients, we are in a position to offer as little or as much assistance as you need. We understand technology is a necessary evil for all businesses to say the least, so shifting responsibility to an experienced supplier, can eliminate costs and most importantly, turn your I.T. department into an asset, not a headache.
We will act as an extension of your business, covering every essential area of your day-to-day operations, and delivering thousands of scheduled I.T. checks and maintenance tasks to ensure everything is running smoothly, so you don’t have to.
Our Support Services are:
Exclusive, huge savings
with the Matrix247 Reward4Loyalty Scheme
Loyalty matters. We pride ourselves in our decade (or longer) relationships, helping single-site organisations transition to multiple locations over the years, very simply, very effectively and very flexibly by implementing a well thought out joint ICT strategy.
That’s why we introduced our Reward4Loyalty Scheme. We offer a hugely attractive plan for clients that deploy a combination of services, guaranteeing YOU the lowest possible investment and ongoing operating costs for your firm.