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Law Firms of the Future:

Matrix247 Deliver Another Successful Seminar
for Law Firms

'Inspiring on what's possible' 'Refreshing & Relatable' 'Humorous'

A snippet of the feedback from Matrix247 & Cheshire & NW Law Society’s Legal seminar.

Against the backdrop of the esteemed Churchill House on 15th November 2023, legal experts delved into the need of sustainable practices, innovation, and differentiation. 

Essentially shaking up the legal swamp to navigate the lack of vibrant work culture and failing staff retention.

At the heart of the discussion, our partner, Lindsey Lidd, the celebrated Managing Director of HM3 Legal, presented stark statistics, revealing the current state of law firms:

  • Less than half of legal professionals are satisfied with their work-life balance.
  • An anticipated 20% of young lawyers will exit the industry in the next five years

“Essentially, culture eats strategy for breakfast.” –  Peter Drucker 

Addressing this call for disruption and change, Mairi Probin, Head of People & Culture at MAPD Group, kicked off the morning by sharing tangible actions taken in their welcoming team, ensuring it doesn’t feel like a typical law firm. Core values, including kindness, take centre stage.

Mairi offered five key tips for law firms, emphasising the importance of fairness based on revenue, size, and aligning with what employees value.

Bridging the gap between team engagement and technology, Mia Pritchard and Victor Lisowski at Matrix247 explored methodology and the latest legal-tech to bolster law firm culture.

Martyn Best, CEO of Document Direct delved into the communication element, drawing parallels with a 1986 newspaper headline – “Freddie Star ate my hamster” – to highlight how law firms today can effectively communicate for ultimate engagement

Seminar Slide

Not to forget a key theme of the event, the sustainability paradox, highlighted by Matrix247’s CEO, Ste Pritchard. While an organisation can only control so much, responsibility extends throughout the entire supply chain. The solution? Collaboration.

Ste shared Matrix247’s B-Corp journey and collaboration with law firms to share carbon calculators, ESG policies, and survey templates, aiming to drive positive change for future generations.

Charlotte Furnivall, Law Firm Relationship Manager at NatWest Bank, testified to this initiative, creating carbon calculators for law firms. 

With over 30% of law firms actively pursuing growth strategies through mergers or acquisitions, clear culture and sustainability practices are not only crucial for the planet but also for winning government contracts.

The data speaks for itself – an authentic, clear law firm culture that prioritises people and the planet, embedded through consistent actions, leads to commercial growth.

Seminar April 8
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Written by Eve Maguire, Group Marketing Manager

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What our clients say...

Matrix247 have been proving us with a great service now for many years. We recently purchased a new telephone system from them. Victor and Warren were great! They went through all options with us in detail, to ensure the system met our exact requirements. I would definitely recommend!
Joanne Hewson
Joanne HewsonFinance Director at Unique Integrated Systems
This, as with other recent enquiries, have been dealt with quickly and brought to a positive conclusion every time. Furthermore, they've taken the time to give advice and guidance along the way. Really helpful team. Thank you.
Andy Chesters
Andy ChestersManaging Director at Orchard Agency
As a firm we've dealt with Matrix247 for our telecoms for around 10 years and they have always proven to be reliable, through in their planning and very easy to work with. The project was managed from start to finish by Matrix247 and despite the complexity was done very smoothly with no down-time for our staff. I would highly recommend them.
Matt Barker
Matt BarkerSenior IT Developer at Howells Solicitors
We are very pleased with our switch over to Matrix247 and cannot recommend them enough. Victor, Simon and all the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly.
Chris Calvert
Chris CalvertDirector at Rushtons Accountants
Having moved to Matrix247 we were very impressed with the transition. Victor lead our project and was very efficient and thorough. Since going live, we have been very happy with the service Matrix247 offer us. They are timely in their responses, very efficient!
Michelle Ginger
Michelle GingerIT Manager at Debenhams Ottaway Solicitors
After engaging with Matrix247 and having a complimentary savings review done, Sharples Group overall communication overheads dropped significantly... and the pro-active customer service team at Matrix247 handled the change-over effortlessly and took full responsibility. A breath of fresh air.
Mark Brocklehurst
Mark BrocklehurstMD at Sharples Group
We at Banks Wealth have been Matrix247 since our day 1 in 2011. They have provided excellent support at competitive prices during that time and have helped us expand our communications as our company has grown
Steve Danson
Steve DansonChartered Financial Planner at Banks Wealth
We have dealt with Matrix247 recently and could not be happier. Both Vicky and Sarah came to our office to assist us with upgrading our existing system and they were both very efficient, polite and helpful. I would highly recommend them.
Vicky Ford
Vicky FordDirector at Handley Aerials
Great service from everyone involved at Matrix247. Engineers turn up when they say and sort any issues. Mia, our account manager is very helpful and informative dealing with any of our issues or queries, wouldn't hesitate to recommend the company for any of your communication needs.
Steven Gough
Steven GoughManager at SG Accountants

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