Fun at Work:

The Power of Tech in Cultivating a Vibrant Company Culture

Company culture – the most important thing that nobody really understands. It’s like the unicorn of the business world – everyone talks about it, but nobody has ever seen it. Many companies claim to have a great culture, but their employees are secretly plotting their escape. Others have terrible cultures, but their employees are too scared to leave because they’re paid in snacks and ping-pong tables.

One thing is clear – implementing technology is our trusty lifeboat. In this blog, we’ll delve into how your company’s tech stack can shape the way you work and play.

Microsoft Modern Workplace

Microsoft Modern Workplace is the ultimate wingman when it comes to enhancing company culture. The toolbox promotes collaboration, flexibility, learning, inclusivity, and diversity. 

Picture this: employees from different departments can easily collaborate, and communicate with classic tools like Microsoft Teams, SharePoint and Outlook. It’s like they’re in a non-stop virtual team, chatting, sharing files, and video conferencing whenever they want. But Microsoft’s toolbox doesn’t stop at just boosting collaboration…

microsoft viva

With their latest innovation, Microsoft Viva, workers have a personalised dashboard to help them navigate through the chaos. It prioritises focus time, projects, and learning whilst even including a mindfulness section with guided meditations and stress management tools because, let’s face it, we all need a moment of Zen in our lives.

Through intelligent data analysis, leaders can keep an eye on their teams and spot potential burnout risks. Viva will be the superhero boss, swooping in to save the day by suggesting healthy work habits and actions to keep everyone in tip-top shape.

In simple, Microsoft Viva drives and measures change whilst protecting personal privacy.

Learning and development are at the heart of the Modern Workplace too, with Microsoft Learn providing a treasure trove of training resources and certifications to upskill and develop your workers.

And above all else, Microsoft’s suite has embedded accessibility tools built in, so you always promote equal participation across your organisation.

Yammer

If there is any tech leading the way in making your employees feel connected and empowered, it’s Yammer. Integrated with the full 365 suite, Yammer’s ability to add organisational value and cultivate culture is unmatched.

Used by 85% of the Fortune 500 companies worldwide, Yammer is the Facebook of the corporate world but with a distinctively inclusive twist…

yammer

Instead of friends, it focuses on colleagues; instead of ads, it offers corporate reminders; and instead of personal updates, it features event announcements, queries, and problem-solving discussions among colleagues. 

If you get a large enough group together, there is bound to be fun. Yammer is informal enough to post gifs, jokes, and have fun, but formal enough to mean in time you acquire niche industry knowledge you never intended to know about. It enables people to learn even when they might be on autopilot.

Automation

Team members feeling like a cog in the machine, doing the same old routine every day… well, have no fear, automation is here. By taking care of all those repetitive and mind-numbing tasks, automation gives your team the time and space to focus on the things that truly matter – like enjoying work and feeling like a valued member of the team. 

Automation isn’t just a fancy word for robots taking over our jobs. It’s about using technology to simplify tasks and reduce manual labour. Within automation, there are several tricks you can have up your sleeve within ICT solutions from PowerBi to reporting.

A world where automated reports land on your desk (no more hours wasted in Excel – phew!), auto-populated CRMs, and automated customer follow-ups are scheduled in diaries. It’s no secret that automation in the right areas helps keep the team happy.

Seamless Communication

Communication is the next critical aspect of company culture. I can tell you firsthand that dealing with cranky customers is not always a walk in the park. In fact, it’s more like a walk through a park full of geese. But fear not! There is a silver lining to these feathered fiascos.

When your team has the right tech to communicate seamlessly with customers, they can handle any situation that comes their way with grace and ease. And when your team is able to handle these situations with grace and ease, they feel like superheroes. The solution to boost staff morale and create a culture that values communication is omnichannel. Omnichannel software is like having your very own army of customer service ninjas at your beck and call. With the software, you can manage all your interactions in one place, from phone calls to emails to social media.

And the best part? Omnichannel software can help you track all those interactions, so you know what’s working and what’s not. It’s like having a personal coach for your customer communication skills.

Companies that start exploring the world of omnichannel have happy customers, and we all know happy customers = happy staff, and vice versa.

Hybrid working-tech

Hybrid working creates a positive company culture by giving employees the flexibility, trust, and freedom they need to do their best work. And new-age tech solutions have given us a whole new arsenal of gadgets to make hybrid working a breeze. 

No longer do we have to worry about missing a meeting because we’re stuck in traffic, or being tied to a chunky desk phone. With cloud-based telecoms, you can bespoke your telephony platform to what your people need most. Whether you have technophobes that prefer a mobile app to take calls on their smartphone, a laptop app with headphones or a traditional slick desk phone, cloud telephony paves a way to allow staff to work from anywhere and connect with fellow teammates and customers in one secure platform.

The new generation of workers fly high with tools tailored to them.

You don’t know, what you don’t know!

Okay so, you’ve invested in all the latest and greatest ICT tech, your team is beaming with joy, and everything is rainbows. But wait, there’s more

Feedback is critical to actually measure your culture. And we’re in luck with Microsoft’s recent feature: Microsoft Forms. With this nifty tool, you can survey your team on all sorts of important things like company culture, workplace policies, and employee engagement.

And the best part? You can use that data to identify areas for improvement and take action to make your workplace even more amazing. It’s like having a crystal ball for your company culture.

In conclusion, ICT and tech can do more than just make our lives easier (although, that’s a pretty big win in itself). It can also transform our company culture from “meh” to “yeah!”.

By embracing technology, we can create a workplace where our employees feel empowered and excited to come to work (and not just because we have free coffee in the break room). We can foster a culture of innovation and collaboration, where everyone feels like they’re part of something bigger.

If you’re interested in an informal chat on tech and culture, we’re always happy for a coffee and catch up to share ideas on how to bridge the gap between people and technology.

Written by Eve Maguire, Group Marketing Manager

Get in touch with the Matrix247 team to find the perfect business mobile to suit your needs!  

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