IT Support Services for the Insurance Sector

With over 30 years of experience, we have supported the UK’s law firm sector in adopting state-of-the-art IT solutions.

Dedicated Account Manager

Managed Updates

Peace of Mind

Unparalleled Advice

Insurance brokers handle sensitive data requiring high-level encryption. Serving your clients whilst complying with the UK’s strict data protection laws means dedicating countless hours to the IT department.

 

At Matrix247, we have served the UK’s small, medium and large insurers for over 30 years, enabling brokers to spend more time on their clients and less time on IT. Our managed IT support services streamline your processes and help your IT architecture contribute to your broker’s growth.

 

In today’s digital world, the UK insurance industry cannot afford to turn a blind eye to IT. So, how can our IT support services help your insurance brokerage serve its clients better?

IT support services that the insurance sector needs

Insurance brokers handle sensitive data requiring high-level encryption. Serving your clients whilst complying with the UK’s strict data protection laws means dedicating countless hours to the IT department.

At Matrix247, we have served the UK’s small, medium and large insurers for over 30 years, enabling brokers to spend more time on their clients and less time on IT. Our managed IT support services streamline your processes and help your IT architecture contribute to your broker’s growth.

In today’s digital world, the UK insurance industry cannot afford to turn a blind eye to IT. So, how can our IT support services help your insurance brokerage serve its clients better?

Hosted desktop

Migrate your workflows to a secure virtual desktop environment without the snags. Our hosted desktop solutions allow your insurance brokers to work from anywhere without risking non-compliance.

 

Microsoft Office 365

Microsoft Office 365 is the backbone of the insurance industry’s services, including customer onboarding, customer service and underwriting.

 

We’ll help you integrate tools like Word, Excel and PowerPoint into your workflows to elevate them.

 

Azure cloud

Maximise the potential next-generation cloud computing brings with Azure. We unlock access to tools that scale alongside your insurance brand, including networking, databases and countless other situation-specific tools.

 

Cybersecurity

Cybersecurity is a hot topic within the UK’s insurance landscape. Stop the headaches of worrying about your insurer’s security, and let’s implement a multi-layered cybersecurity approach that guarantees complete compliance.

 

Together with Matrix247, we make cybersecurity effortless by enabling you to put your trust in an expert team.

 

Managed desktop

Avoid downtime within your insurance brokerage. Whether it’s a minor computer issue or a complete hardware breakdown, Matrix 247 lets you stay up-to-date without the risk.

 

Our team offers countless essential services, including security patching, software installation and user training.

 

Support services

Access your personal IT help desk whenever you need it. Our clients receive a dedicated account manager who knows your IT setup inside and out. Call us whether you require a brand-new employee training program, software update, routine maintenance, or anything else.

 

Matrix247 is your on-call IT expert without the cost of hiring in-house.

 

IT hardware

Ensure your hardware is always cutting-edge to enhance your efficiency. We source hardware from the world’s leading brands to make you a tech-first insurer.

 

We give you the competitive edge you’ve been searching for in every category, whether it’s networking, desktop, laptop, or server equipment.

 

Professional services

Adopt and embrace technology as part of your insurance brand’s growth strategy with our dedicated Office365 migration consultants. We help the UK’s leading insurance brands make impactful tech improvements that produce tangible long-term results.

Speak to an expert today

Call our helpful team today. On understanding your needs, a helpful product expert can provide you a proposal and quotation if needed. 

A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation. 

Call us or email us at hello@matrix247.com or alternatively, fill in the form and we can call you back. 

The benefits of IT support for insurance brokers

IT plays a leading role in the success of all sectors – and insurance is no exception. Are you taking full advantage of your tech opportunities?

Deficiencies in your setup prevent your brand from achieving its potential, but we help you change that. Here’s why IT support boosts your brokerage.

Reach 100% uptime for your insurance brokerage

Don’t allow a minor IT snag to derail your firm. Managed IT support offers urgency and lightning-fast responses to any and all IT issues. Working with Matrix247 makes those devastating hardware/software problems a thing of the past.



Cybersecurity you can rely on

Insurers deal with highly sensitive data, requiring a no-tolerance approach to security. Data breaches can bring your insurance company to its knees, destroying its reputation.


Our first-class cybersecurity solutions enable you to reach compliance and go the extra mile to anticipate the threats of the future.



Stay agile

Empower your brokers to operate from home or in the office without compromising security. We provide strategic cloud deployments to unlock the power of remote and hybrid workforces.



Reliable support for your broker

Matrix247 acts proactively to target emerging threats and tackle potential IT issues. Make staying on hold for days to solve an IT problem a thing of the past with the team that acts in the moment to keep you online.


Top-quality IT without the cost

IT support services are an investment that pays for itself many times over.

Avoid hiring an in-house IT support department by outsourcing to Matrix247. We provide the quality of an in-house team with the cost of an outsourced team, allowing you to redistribute your resources to growth-led initiatives.

 

Why IT support is so important for insurance brokers

 

IT is the driving force behind the modern insurer. Fuel your digital transformation to gain a competitive edge and serve your clients to a higher standard than ever.

 

We make it simple to migrate legacy systems to a next-generation architecture that enhances your team’s efficiency, agility and capabilities. If you want to experience a world where IT is an asset, not a headache, contact Matrix247 for your free consultation today.

What our clients say...
“What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.”
Danny Keating, IT Manager, Acorn Insurance
What our clients say...
“An excellent company to deal with. Matrix247 have supplied our comms for a number of years now. We trust them to recommend what we need. They have never let us down. Ste Pritchard and his team, and our account manager Victor, really care about their clients. I would have no hesitation in recommending them.”
Will Johnson, Managing Partner, Pickering & Butters Solicitors
What our clients say...
“Always receive great service from everyone involved at Matrix247. Engineers turn up on time and fix any issues. Mia, our account manager is very helpful and informative when dealing with any of our enquiries, I wouldn't hesitate to recommend the company for any of your communication needs”
Steven Gough, Owner, SG Accountants
What our clients say...
“We are very pleased with our switchover to Matrix247 and cannot recommend them enough. We had been with a large provider for many years with appalling service. Victor, Simon and all of the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly. We would have no hesitations in recommending this company to other businesses.”
Chris Calvert, Director, Rushtons Accountants
What our clients say...
“Matrix247 have provided us with a one stop shop for our business needs, in which it becomes time consuming to try and get the service you need to trade. My experience of dealing with both the sales and customer service team is that they are very professional, efficient and most of all friendly and approachable. The service provided by Matrix247 fits in with the companies Development plan and I will continue to use them at every new site.”
Ismaiel Mansoor, Head of Marketing, Money Advisor
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We'll help find the right package for you

0345 3620 247

We provide a highly qualified experienced team to offer complete I.T. Management. Guaranteeing you a resilient and highly secure uninterrupted I.T. Solution for your organisation. 

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TUESDAY 17th SEPTEMBER, 11.00-11:45am