IT Support Services for Healthcare

With over 30 years of experience, we have supported the UK’s healthcare sector in adopting state-of-the-art IT solutions.

Dedicated Account Manager

Managed Updates

Peace of Mind

Unparalleled Advice

 

The healthcare industry is rapidly evolving with innovative treatments, cutting-edge equipment and new discoveries. However, it’s up to organisations like the NHS and private healthcare providers to deliver superior patient experiences.

 

And IT support is a huge part of the equation.

 

Embracing new technology is critical to achieving the performance improvements that ultimately impact patients. With over 30 years of experience, we have supported the UK’s healthcare sector in adopting state-of-the-art IT solutions.

 

So, how do IT support services from Matrix247 help your team thrive?

 

IT support services that the healthcare sector needs

 

Healthcare organisations of all sizes are totally reliant on their IT setup to operate. Minor issues can completely derail your operations. Moreover, due to sensitive patient health information, the healthcare sector faces some of the strictest rules regarding data security.

So, what does that mean for you?

You need an IT solution to help you meet the unique needs healthcare brands face, such as improving patient handling and communication efficiently, decreasing unnecessary stress on practice staff. At Matrix247, we offer a raft of healthcare IT support services to streamline your approach to IT.

 

Hosted desktop

Maximise the efficiency of your workforce by enabling them to work on the go from any device. Move your workflows to a cloud-based virtual desktop environment that offers mobility without compromising security.

 

 

Microsoft Office 365

Become a model Microsoft Modern Workplace with the Office 365 suite. Integrate the industry-leading productivity suite into your organisation with Word, Excel, PowerPoint and Outlook tools.

 

 

Azure cloud

Supercharge the capabilities of your healthcare brand with the cloud computing tools that let you benefit from emerging technologies.

Scale effortlessly with Azure’s features, including databases, networking, virtual machines and more.

 

 

Cybersecurity

Protect sensitive patient data and comply with tightening government regulations with Matrix247.

We deploy multi-layered cybersecurity strategies to give patients peace of mind and enable total legal compliance with the latest industry regulations.

Let the experts take over while you focus on doing what you do best – serving your patients.

 

 

Managed desktop

Make extensive downtime a thing of the past with managed desktop services. Outsource the problems of software updates, security patches and routine maintenance.

Our team offers the user support you need to keep your operations moving.

 

 

Support services

Build the virtual IT helpdesk your firm needs to proactively address any tech problem. Our more than 1,200 clients receive a dedicated account manager committed to handling issues specific to them.

Whether you need training support or updates to bring your IT systems into compliance, consult your helpdesk for immediate action.

 
 

IT hardware

Hardware quality can make or break any healthcare organisation. Ensure your team boasts state-of-the-art IT equipment from the industry’s leading brands with a partner who knows where to find it.

We are a primary supplier of desktops, laptops, servers and other hardware for healthcare businesses across the UK. Contact us to learn more about upgrading your hardware stack.

 
 

Professional services

Integrate the technology that delivers genuine benefits for your patients.

Every healthcare organisation is different; sometimes, knowing where to turn can be challenging. Work directly with a Microsoft partner organisation that can provide professional consultancy services to empower your business to make the incremental improvements it needs to grow.

 

Speak to an expert today

Call our helpful team today. On understanding your needs, a helpful product expert can provide you a proposal and quotation if needed. 

A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation. 

Call us or email us at hello@matrix247.com or alternatively, fill in the form and we can call you back. 

The benefits of IT support for healthcare organisations

Investing in IT support within the healthcare industry transforms organisations to deliver a higher standard of care.

Here’s the truth:

Healthcare organisations that invest in their IT architecture outperform those that don’t. Here’s why choosing a partner like Matrix247 helps your healthcare organisation to thrive.

 

Improve patient care through technology

Technology and healthcare go hand-in-hand to bolster patient care through on-demand access to medical information, remote patient monitoring and more.

Managed IT support provides continuous support for the technology systems that let your team deliver the highest level of patient care. Tech issues are always a guarantee, but managed IT support ensures those tech issues don’t impact the people you serve. 

 

Guarantee 100% compliance 100% of the time

Any business within the healthcare sector must comply with extra-strength patient data security rules.

Dedicated IT support providers for the healthcare sector understand the law and the robust security measures that go into protecting sensitive data from malicious actors. Whether through firewalls, access controls, or encryption, we go the extra mile to defend your organisation from threats and ensure compliance.

 

Drive key performance metrics

On-demand access to technical expertise helps your healthcare business to reach its full potential.

Regular system maintenance, updates and proactive action increase productivity and reduce downtime. Over time, this is the difference between a healthcare brand that thrives and the brand that stands still.

 

Seamless migration to new technologies

Stay on top of the technological arms race with seamless integration and migration of new technologies. We can also look at integrations of other tech stacks/databases/software for a seamless process and ease.

We provide the roadmap to let your brand embrace the technological improvements of tomorrow. By outsourcing this, you have a tech strategy that reflects your organisational goals.

 

Rapid response

Be ready for anything to prevent disruption.

Managed IT support offers reactive and proactive strategies to avoid tech issues and address anything that could degrade your operational capabilities.

 

Make your healthcare business’s IT systems more robust with the rapid response team that never sleeps.

 

Why IT support is so important for healthcare organisations

 

IT systems represent the engine that drives your healthcare business forward. It’s the competitive edge that allows you to soar above your competitors.

Team up with Matrix247 and enjoy reduced downtime, more agility, and extra capabilities that enable you to excel. Contact us now to learn more about the IT services we have provided healthcare firms for over 30 years.

 
 
 
What our clients say...
“What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.”
Danny Keating, IT Manager, Acorn Insurance
What our clients say...
“An excellent company to deal with. Matrix247 have supplied our comms for a number of years now. We trust them to recommend what we need. They have never let us down. Ste Pritchard and his team, and our account manager Victor, really care about their clients. I would have no hesitation in recommending them.”
Will Johnson, Managing Partner, Pickering & Butters Solicitors
What our clients say...
“Always receive great service from everyone involved at Matrix247. Engineers turn up on time and fix any issues. Mia, our account manager is very helpful and informative when dealing with any of our enquiries, I wouldn't hesitate to recommend the company for any of your communication needs”
Steven Gough, Owner, SG Accountants
What our clients say...
“We are very pleased with our switchover to Matrix247 and cannot recommend them enough. We had been with a large provider for many years with appalling service. Victor, Simon and all of the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly. We would have no hesitations in recommending this company to other businesses.”
Chris Calvert, Director, Rushtons Accountants
What our clients say...
“Matrix247 have provided us with a one stop shop for our business needs, in which it becomes time consuming to try and get the service you need to trade. My experience of dealing with both the sales and customer service team is that they are very professional, efficient and most of all friendly and approachable. The service provided by Matrix247 fits in with the companies Development plan and I will continue to use them at every new site.”
Ismaiel Mansoor, Head of Marketing, Money Advisor
Previous slide
Next slide

We'll help find the right package for you

0345 3620 247

We provide a highly qualified experienced team to offer complete I.T. Management. Guaranteeing you a resilient and highly secure uninterrupted I.T. Solution for your organisation. 

LIVE WEBINAR

TUESDAY 17th SEPTEMBER, 11.00-11:45am