Key Features of the New Horizon With Webex Communication Platform
Communication is the cornerstone of any successful business, but the tools you use determine whether you maximise the gains of getting your communication right.
Horizon With Webex is a brand-new all-in-one communications platform that aims to do away with the mountain of tools businesses use today. Rather than dealing with an unwieldy tech stack, Horizon With Webex combines everything into one simple platform.
Here are the core features the platform offers to enhance how you communicate and collaborate.
What is Horizon With Webex?
Horizon With Webex is an all-encompassing communication solution combining HD voice, video, messaging and meetings into a single app. Designed to be integrated with the popular tools businesses use already, it’s available across both desktop and mobile.
It’s a combination of Cisco’s Webex platform, which brings cutting-edge AI tools to the table, plus Gamma Horizon’s cloud calling solution. If you’re using Horizon Collaborate, then Horizon with Webex is the new version that you can transition to – an upgrade is also possible for additional features.
With teams becoming more distributed and every company having preferred communication styles, Horizon With Webex is the communication solution designed to suit everybody.
The best features of Horizon With Webex
Voice, video, messaging, file sharing and meetings are nothing ground-breaking, but Horizon With Webex takes these features and amplifies them with next-generation tools to empower you to extract more value from each one.
Here’s a small taster of some of the value-driven additions available for your firm’s communication strategy:
Visual voicemail
View and manage your voicemails visually through an enhanced interface. Do away with dialling into the voicemail system and listen, delete and respond from a single menu.
Innovative call features
Forward calls to another number or set up your Do Not Disturb status at the click of a button. Manage your work-life balance, focus on hyper-focused tasks and schedule your day by taking control of your call pipeline.
Personal preference management
Tailor your communication platform to yourself by customising popular settings like:
- Call handling
- Notifications
- Ringtones
Ensure your communication experiences match every member of your team, allowing them to adapt Horizon With Webex to their work styles.
File transfer and threading
Transfer files in real time, whether you’re chatting with your team or presenting to your entire company. Share documents, images and other files through the interface. Additionally, conversation threading keeps everyone organised and on the same page.
AI-powered meeting transcriptions
Set up a meeting and ensure everyone knows what transpired with AI-powered transcription.
Review discussions, get absentees up to date and make future sessions more valuable by referencing specific points.
Focused collaborations
Whiteboards provide a collaborative space where you can sketch out ideas and brainstorm across cyberspace during meetings. Set up breakout rooms to split into smaller groups and focus the discussion before returning to the main meeting.
Real-time engagement tools
Gain more from every meeting with in-house engagement tools that stop people from dozing off.
For example, the polling feature lets you conduct surveys in real-time to gather participant feedback, reach a consensus and allow people to raise their hands. Build on the polling feature with the Q&A feature, which allows you to manage questions during webinars.
Most exciting of all is advanced AI. Gesture recognition automatically detects what others are doing. Simply raising your hand alerts the speaker that you have a question without interrupting the presentation. Giving a thumbs-up provides real-time feedback to the speaker.
Speakers can also take advantage of an AI assistant, with features like:
- Automated note-taking
- Voice-activated commands
- Meeting highlights
Background noise suppression
Achieve crystal-clear sound without investing thousands of pounds in the latest sound equipment. Using AI intelligence, Horizon With Webex automatically filters out background noise to avoid unwanted distractions whilst improving audio quality.
The best features of Horizon With Webex
Horizon With Webex adapts to your company’s tech stack, not the other way around. Nobody wants to manage multiple communication tools. Instead, you can cut the fluff from your company by using a tool that effortlessly integrates into your operations.
Some of the programs it integrates with include:
- Google Contacts
- Microsoft Outlook
- Microsoft Teams
Additionally, users can take advantage of the Webex App Hub ecosystem to simplify their setup and maximise their team’s productivity.
Can I use Horizon With Webex on mobile devices?
Horizon With Webex is designed to be used on desktop and mobile devices. Distributed workforces (such as hybrid/remote working and working out on the road) benefit from its complete compatibility, allowing them to join meetings, chat with their team, and send messages for later, whether they are on a smartphone or a tablet.
Additionally, Horizon With Webex isn’t locked in a box, whereby it only works with iOS or Android. Any modern mobile device is compatible with this communication platform.
Joining the next-generation business communication is in your hands. To learn how to get started with Horizon With Webex and to tailor it to your business, contact the Matrix247 team today.
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