Why Matrix247?
With 30 years of experience and over 1,200 clients, we’re committed to implementing the highest quality of innovative technology across the ICT landscape
We focus on what's most important... YOU!
We believe our 30 years experience, and over 1200-customer-base, is from our commitment to excellent customer service and providing a first-class experience with implementing a future-proof ICT strategy.
Bottom line, we care. We know we can provide the best solutions on the market, tailored specifically to your needs, helping your business grow and ultimately, build the best ICT experience for your employees and customers.
Our Work
Don’t take our word for it, check out our case study and testimonials portfolio
Our Solutions
Whether it’s 365, omnichannel or print, our solutions can help you with all your digital needs
Vertical Market Expertise
Every business is different, and technology needs vary. But our understanding of working with dozens of organisations in specific sectors has helped us to design solutions that meet industry-specific needs whilst advising on opportunities to improve efficiency, security and service for your business.
By engaging with your head of strategic accounts at Matrix247 with extensive commercial experience, we’ll act as a sounding board at board-level to assist in steering future plans for your organisation to develop.
In simple, we assist in navigating you through the complex and constantly evolving global tech landscape. We are trained to simplify explanations through a single contact point.
“I have no hesitation in recommending Matrix247 to other business looking to improve communications and reduce outgoings.”
Director at Multi-Site Accountancy Firm
100% CSAT Score!
Industry Leading CSat Score!
We can boast an average of 100% customer satisfaction score (CSAT) from our clients!
We receive hundreds of tickets per month, in which our clients contact Matrix247 for technical support or general enquiries, all have rated their experience 10/10!
Your organisation will have access to 24/7 support, experienced senior Microsoft engineers and strategic account managers who understand your staff, management, and plans for the future to help you along the way.
“Matrix247 are a great company to work with, there is obviously a culture in that business of being interested in their customers, wanting to deliver great customer service and they’ve been an absolute pleasure to work with.”
Managing Partner of Cheshire based Law Firm
Supporting you Above and Beyond
With unlimited in-house ICT department support, we can…
- Act as a sounding board and advice centre for your in-house teams.
- Provide I.T. cover for internal I.T. staff absences, from engineers to management as a natural extension of your team. This enables you to flex up & down as needed, knowing all the while we have your back covered!
- 24-7 support to our service-desk teams both online for logging support tickets, but also our people. We are completely transparent in all regards to help you as much as possible.
- Pro-active maintenance. Fix problems before your team experiences them.
- Consolidation support: We help compile an asset register of your 3rd party applications, software and infrastructure. Then assist in managing your 3rd party suppliers to ensure the latest software updates are constantly being applied. This will assist in both extending the lifecycle of your original investments, along with minimising the risk of security breaches across your entire ICT landscape through 3rd party patch management updates.
A selection of clients
Matrix247 Partner With
Download our Brochure
Simply submit your details and we’ll send over a detailed brochure of our portfolio, case studies and clients.
Alternatively, call us on 0345 3620 247 or email us at hello@matrix247.com
A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation.
