Why Your Business Needs Christmas On Hold Message
Are you ready to get into the Christmas spirit? Well, even if you’re a scrooge, at least delight your customers with some festive cheer when they give you a call.
Christmas on hold message and music can create a positive customer experience from the start whether it includes important information, opening hours, festive offers, or messages to effectively direct the caller to the right department.
Create your bespoke Christmas recording for your phone systems in minutes with our AI powered on hold messaging software.
Create your own on hold message
Ready to take your caller experience to the next level?
Contact our team and you’ll speak to someone who really understands our products and can give you an estimated quote, no hassle, no obligation.
A named and dedicated account manager will be allocated to you, and provide a consultative approach to help you develop on hold messages to suit your business.
Call us on 0345 3620 247 or fill in the form and we can call you back.
The festive season is one of the most important times to organise your IVR and update your on hold messages to ensure your customers are well informed, and wish them a Merry Christmas.
A bespoke, professional on hold phone message can significantly enhance your business’s reputation and services whilst ensuring a stress-free festive season for your team. Whether you are operating with minimal employees, offering a self-service system for your customers, changing your operating hours, or even closing your offices for Christmas, ensure your customers have all of the information they need and manage their expectations from their initial contact.
Of course, Christmas brings a wealth of fun but your festive on hold message doesn’t have to be gimmicky, our wide range of music and AI powered scripts can meet your business needs and branding.
You can create your Christmas on hold message in just four easy steps;
- Pop your script into the portal or get help from our AI support that will guide and prompt you to tailor a script to suit your business needs.
- You can then search and select your chosen voice over and festive music from our wide range of choices, including Santa Clause himself!
- Listen, test and simply edit the timings or swap out your selection in clicks.
- Once you’re happy you can simply download it in the file format you need.
There you have it, your bespoke festive on hold message, made in minutes.
3 business benefits of on hold messages this Christmas
Enhance customer experience
During the holiday rush, customers can often face extended wait times which only frustrates them. By incorporating Christmas themed on hold messages you can keep customers engaged, strengthening your brand loyalty and experience.
On hold messages are a great way to keep your callers in the know with any changes to your business operations, especially over the Christmas period. You can create bespoke messages that acknowledge any key information, events or offers you need to let your callers know about.
You don’t want customers to visit your location and be frustrated because you are closed, and they weren’t aware. Similarly, you can inform customers of an alternative communication channel or when you will be available to manage their enquiry, managing their expectations.
Promote festive offers or products
Regardless of the products or services your business provides, Christmas is a prime time for marketing and sales. So, don’t forget that on hold messaging is a great tool to promote your seasonal deals and offers. If that doesn’t fit for your business, don’t worry. Why not leverage the tool to simply thank your customers for their ongoing support and wish them a very Merry Christmas.
Perhaps a message isn’t necessary, but you’d like to entertain your callers whilst they are on hold. No problem. Craft on hold messages that just feature Christmas music, fostering a jolly experience. Or you might even want to get Father Christmas himself to record a short message.
Get into the spirit of the season, it’s quick and easy
Ho, ho, hold messages are the perfect way to spread some festive cheer to your customers this Christmas. Even if you’re feeling a bit grinchy, your customers may be overwhelmed with excitement for the big day. You can create your own personalised messages and music that meet your brands tone, whether that is professional or more light-hearted to bring cheer to even the grumpiest Scrooge.
Our user-friendly portal features hundreds of voice artists and thousands of music tracks for you to select from. You can also get inspiration with our example scripts and AI powered tool that will suggest and help you to write your scripts in seconds. Make your own script and music message quickly, and easily.
Create your Christmas on hold message in minutes
We’re here to help you create a warm, festive welcome for your customers during the most wonderful time of the year.
Quickly craft inspiring and effective on-hold messages with our AI-powered software. Our chatbot generates scripts in seconds! Choose from hundreds of voice artists in multiple languages and thousands of music tracks to inform and delight your customers before they speak with you.
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