All You Need to Know About the Latest iPhone 14 and iPhone 14 Pro

All You Need To Know About The iPhone 14 & iPhone 14 Pro Apple has not only released one new iPhone in this past week but two!  Other products have also been released, but today we will be focusing on the brand new iPhone 14 and iPhone 14 Pro. Here is everything you need to […]

‘Machine to Machine Learning’ knows all about YOUR business…

‘M2M’ knows all about YOUR business… As Artificial Intelligence (AI), continues to develop at an accelerated rate, we are trying our best to keep up and learn more about the future of technology, but what about the machines itself, are they trying to learn whilst they show advancement? Machine-to-Machine (M2M) Learning is a type of […]

3 reasons why your client service team needs Omnichannel solutions

3 reasons why your client service team needs Omnichannel solutions As we continue to see developments in technology and the impact it has on the way companies communicate with their clients, the key to implementing an exceptional contact centre solution is meeting those clients across as many channels as possible. Talking about ‘channels’, the buzzword […]

5G has just arrived…but how long before 6G surfaces?

5G has just arrived…but how long before 6G surfaces? The Origins of 5G So what is 5G? 5G stands for ‘fifth generation mobile networks’ and is the next step in mobile networking that everyone needs to know about. 5G was first deployed widely in 2019 but introduced in 2018 when South Korea began offering the […]

How Omnichannel as a SAAS Model Benefits Your Client Experience

How Omnichannel as a SAAS Model Benefits Your Client Experience As the channels by which clients communicate evolves, omnichannel software can provide several benefits in helping businesses get closer their clients, meet their needs, and ensure long term relationships built on trust and effective communication. Omnichannel, stemming from the Latin phrase for ‘all’, is a […]

Going Mobile in the Legal Sector

Going mobile in the legal sector As the law firms move towards a hybrid world of work, having the technology to enable working from anytime, any where is critical.   This is where intelligent connectivity comes into play… multi-network SIMs guarantee the strongest signal every time, something steered counterparts simply can’t compete with. This signal resilience […]

How Flip Phones have Flipped Back into Popularity

How Flip Phones have Flipped Back into Popularity For millennials, there are so many iconic mobile phones that defined that generation, from the durable Nokia 3310 to the Blackberry craze of the early 2010s, as technology developed, so did the look, feel and overall performance of mobiles themselves. Talking about ‘the look’ of a mobile, […]

The Great British Switch-Off – Are you prepared?

The Great British Switch Off – Are You Prepared? The ISDN (traditional phone line) switch off has gained a lot of attention since OpenReach first announced the transition in 2015. The movement has led thousands of businesses to talk about it and start getting prepared to make the switch, so it’s vital to know where […]

It’s Good To Talk… But Not JUST Talk! (Part 1)

It’s Good To Talk… But Not JUST Talk! (Part 1) In the first of a two-part blog, Ste Pritchard explores the changing role of telecoms in today’s law firm. I came into Telecoms when Maureen Lipman famously played grandma Beattie in BT’s advertising campaign of the day, It’s Good to Talk. By the early 90s, […]

Why UK businesses need Cloud / Hosted Telephony.

Cloud / Hosted Telephony – What Is It & Why Do I Need It? How Hosted/Cloud telephony can help with agile working Hosted/Cloud telephony allows you to work anytime, anywhere. Nowadays, employees increasingly want and even expect to be able to work from home or on the road. This is a positive way of building […]