It’s time to bring your online candidate service to life

Connect with your candidate anytime, anywhere, through any channel and on any device.

Data Collection

Bespoke Integration

Full Visibility

Improved Candidate experience

The world of work is changing, driven in large part by technology disruption. This technology disruption is changing the meaning of work on both sides of the recruiting equation. Firms recognise that technology is the vital challenge they must face in the next couple of years and ensuring firms keep connected with their candidate is critical in the transition…

That’s where omnichannel comes into play. One, single unified solution to manage all your candidate interactions effortlessly. From the standard phone call and email to the new-age Facebook and WhatsApp messaging – you’ll have the ability to communicate with applicants on a platform of their choice in an easy-to use dashboard.

Integrated with your CRM, our solution is completely customisable, you can choose add-on’s which compliment your recruitment strategy, whether you require full integration with account management software or AI, this solution is directly aligned to achieve your objectives.


Our omnichannel software can revolutionise your recruitment firm in eliminating missed applications and enquiries and providing real-time reports on staff productivity. 

Up to 50% of applicants apply after hours, our solution helps manage these contacts with intelligent AI. The 24/7 Web-chat communicates on behalf of you out of business hours whilst applicants can schedule a call within opening hours which automatically logs in a consultants diary. 

When consultants are working out of hours, they can simply log into the mobile app and communicate through the main platform, guaranteeing every candidate interaction is tracked and recorded in your CRM, and mitigating any risk of brand damage.

Request a free demo from our Omnichannel team

See the technology for yourself with a free demo. Simply fill in the form and someone will be in touch to arrange a time and date that suits you.

Alternatively, call our team and you’ll speak to someone who really understands our products and can give you an estimated quote, no hassle, no obligation.

A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation. 

Call us on 0345 3620 247


Build an unstoppable workforce

It doesn’t stop there – our solutions allow for much more than just communication!

Match specific candidates with experienced recruiters who have the best knowledge or are assigned to a specific job listing,  empowering your employees whilst delivering the best possible service.

Recruitment Managers can monitor wait times and survey scores in real-time with live reporting and forecasting, easily viewing what recruiters are doing vs their set targets.

This solution revolutionises management and motivates employees to meet their targets. 

A platform that works right now

No matter how big your recruitment agency or department is, we can get your business up and running in no time as our native cloud service is designed to be scalable as you grow, with AI features to keep you ahead of the curve and competition.

Constant platform improvements and innovations ensures your investment will be future-proofed and helping you achieve your recruitment goals!

What our clients say...
“What makes Matrix247 really stand out to us is the working relationship that we have got. They have spent a lot of time understanding what we need by speaking to us, meeting with us and also looking at the issues that we faced in a go live scenario and trying to make the whole solution fit for us.”
Danny Keating, IT Manager, Acorn Insurance
What our clients say...
“An excellent company to deal with. Matrix247 have supplied our comms for a number of years now. We trust them to recommend what we need. They have never let us down. Ste Pritchard and his team, and our account manager Victor, really care about their clients. I would have no hesitation in recommending them.”
Will Johnson, Managing Partner, Pickering & Butters Solicitors
What our clients say...
“Always receive great service from everyone involved at Matrix247. Engineers turn up on time and fix any issues. Mia, our account manager is very helpful and informative when dealing with any of our enquiries, I wouldn't hesitate to recommend the company for any of your communication needs”
Steven Gough, Owner, SG Accountants
What our clients say...
“We are very pleased with our switchover to Matrix247 and cannot recommend them enough. We had been with a large provider for many years with appalling service. Victor, Simon and all of the team have helped us through a very difficult transition and have gone the extra mile to make sure everything was transferred smoothly. We would have no hesitations in recommending this company to other businesses.”
Chris Calvert, Director, Rushtons Accountants
What our clients say...
“Matrix247 have provided us with a one stop shop for our business needs, in which it becomes time consuming to try and get the service you need to trade. My experience of dealing with both the sales and customer service team is that they are very professional, efficient and most of all friendly and approachable. The service provided by Matrix247 fits in with the companies Development plan and I will continue to use them at every new site.”
Ismaiel Mansoor, Head of Marketing, Money Advisor
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Exclusive, huge savings

with the Matrix247 Reward4Loyalty Scheme

Loyalty matters. We pride ourselves in our decade (or longer) relationships, helping single-site organisations transition to multiple locations over the years, very simply, very effectively and very flexibly by implementing a well thought out joint ICT strategy.

That’s why we introduced our Reward4Loyalty Scheme. We offer a hugely attractive plan for clients that deploy a combination of services, guaranteeing YOU the lowest possible investment and ongoing operating costs for your firm.

We'll help find the right package for you

0345 3620 247

Currently working with over 1200+ UK Organistions, we know no business model is the same, so our software is completely customisable to suit your needs