Mobile Device Management (MDM)
Implementing secure, compliant cyber security for your organisations mobile devices, to guarantee your corporate and client data is protected when transmitting from remote locations.
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What is Mobile Device Management (MDM)?
Firms can use Mobile Device Management (MDM) software to protect their business networks by securing mobile devices, including laptops, tablets, smartphones and even devices connected through the Internet of Things (IoT).
Obviously, MDM supports security, but it also provides employees with additional flexibility because the software allows them to use their own devices to work more productively.
Ensuring policies are adhered to on employees’ mobile devices presents a challenge for companies. If you can’t effectively enforce policy, you risk providing a backdoor into your company’s sensitive data.
Mobile Device Management with Matrix247
As more organisations operate in an agile environment, the reliance on smartphones is even more prominent – with this comes challenges to ensure confidential data doesn’t fall in the wrong hands and most importantly, eliminate the risk of breaching GDPR.
Our Mobile Device Management software ensures 24/7 visibility of your business mobiles, meaning if the worst-case scenario occurs, stolen devices can be tracked and wiped, with replacement devices delivered within 48hrs.
Mobile Device Management enables an organisation to control the securing, monitoring, integrating and managing of mobile devices such as smartphones, tablets and laptops in the workplace. It’s a necessity for all organisations large and small, who have a mobile workforce and are conscious about security.
Working from your personal mobile?
For some businesses, a separate business mobile is simply inconvenient. Nevertheless, data security is crucial and we have flexible, reliable cyber security software to protect confidential data on your personal device.
With intelligent systems we can password protect specific folders, encrypting important apps and files to ensure, if your mobile device was lost, stolen, or hacked – your data is safe.
Speak to a cyber security expert today
Call our team and you’ll speak to someone who really understands our products and can give you an estimated quote, no hassle, no obligation.
A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation.
Call us on 0345 3620 247 or, alternatively fill in the form and we can call you back.
Why are Mobile Device Management solutions important for businesses?
The UK regularly uses Bring Your Own Device (BYOD) policies, making comprehensive MDM solutions critical. With 45% of UK businesses estimated to allow employees to use their own devices, this creates a range of vulnerabilities that cybercriminals can exploit.
However, MDM offers benefits that go beyond cybersecurity alone. Here are seven reasons why MDM is vital for businesses across every sector:
Bolster Your Security – MDM keeps your organisation protected by empowering you to retain control over your sensitive information. For example, if an employee loses their smartphone, you can remotely lock the device and wipe its data.
Moreover, as the central policy controller, your company can block websites and materials known to be unsafe.
Employee–Company Separation – Even with BYOD policies, you can implement containerisation to secure corporate information and isolate it from employee data. Known as sandboxing, this feature keeps your business protected even if your employee engages in risky activity on their own time.
Reduce Your Costs – One of the advantages of MDM is that it works across all operating systems. Since you don’t have to worry about compatibility issues, you can implement BYOD policies to save on the costs of issuing company devices.
Increase Efficiency – Every company knows how complex IT administration can be. MDM is, by nature, managed centrally, which automatically reduces the time and resources spent on IT administration. From a single dashboard, you can install, update and monitor without consulting different teams or solutions.
Achieve Compliance – Depending on your industry, you may be required to comply with even more stringent security standards. Examples include legal, financial, and medical. MDM supports you in achieving compliance through built-in data management and protection features.
Track Inventory – Larger companies often face the problem of managing multiple devices per employee. MDM centralises your control, allowing you to track and manage hardware at a glance. Plus, you can even keep track of whether your hardware is fully updated.
Control App Usage – Does your business require specific applications as standard? MDM lets you set up devices in minutes with all the applications you need. Furthermore, you can prohibit and control applications that could result in accidentally letting malware through your gates.
As you can see, MDM gives you unprecedented control over your hardware and software. Plus, you remove the headache of worrying about unsecured devices employees bring from home. This allows you to let your team use the devices they’re most familiar with without compromising on your security, thus keeping everyone happy.
Qualified by the experts
We take cyber security seriously, and we’re qualified by the experts so we know exactly what to do to keep your organisation secure. Also, if you’re a law firm we can help you become SRA compliant.
How does Mobile Device Management (MDM) software work?
MDM software is simple enough to understand. Essentially, it’s nothing more than two moving parts coming together:
- The MDM server management console
- The MDM agent
The server management console lives in your data centre and lets you add, remove and manage policies. Your MDM agent is the programme that actually implements your commands on user devices.
How does this work in practice?
Company A wants to implement a new policy for all employee devices. Your senior management team agrees on a specific policy and delivers it to their IT administration team. The IT team then pushes it through the server management console, with the server delivering its policy changes to Company A’s MDM agent.
The agent applies the policies to all devices using Application Programming Interfaces (APIs) that already exist on each device’s operating system.
In the past, Company A would have to rely on SIM cards and the device user to initiate the changes, but that’s a thing of the past. Modern MDM automatically detects when a device connects to a corporate network and can apply policies for immediate implementation.
The core benefits of MDM
Security: Safeguard your company data by detecting security threats e.g. non-compliant and jailbroken devices.
Control: Manage business and technology issues of security, complexity and bring-your-own-device (BYOD) in mobile environments.
Confidence: Satisfaction that your organisation’s data is secure.
Tracking: Keep track of mobile workers with device location and identification map and 24/7 visibility of hardware information and device details including model, serial number, version and operating system.
Remotely manage your business devices: Via the online portal so you can view all employee devices and configure them remotely.
Instant Messaging: Communicate with your remote workers instantly.
Preserve company data: Have the ability to remotely wipe devices containing any confidential company data.
Business management reporting: Helping you understand device hardware, software and agent usage.
Expense Management: Monitor data usage in real-time and set alerts accordingly.
Mobile Device Management: Industry use cases
MDM can be found in practically every industry in today’s digital world. Its versatility means it’s less of a smart luxury and more of a non-negotiable.
But how is it used throughout the UK’s private and public sectors? Let’s run through three examples.
Health
The NHS and private healthcare providers rely on mobile devices like smartphones and tablets to serve their patients. As the industry moves towards digitised health records, it’s raised questions about its ability to protect patient confidentiality.
MDMs address patient privacy concerns by securing the information stored on health devices. Moreover, data handlers, whether an administrator or a nurse, know they’re in complete compliance with the UK’s data handling rules.
Education
Schools increasingly issue tablets in the classroom, with some even allowing students to take said devices home with them. Although these devices are usually clean and don’t contain sensitive information, usage control is a priority for schools to ensure kids are making the most of their learning.
Through MDM, schools can control user behaviour by limiting access to websites and applications, including Instagram and anything else that could take away from learning. Schools are increasingly using keyword screening to help stop young people from accessing inappropriate content online.
Logistics
The UK’s logistics network keeps the country moving, but people often forget that it’s not just labourers and truck drivers. The UK’s warehouses and storage facilities are among the most advanced in the world, utilising technology like:
- Tablets
- Wearable technology
- Barcode scanners
- Mobile printers
- Vehicle-mounted devices
All of these devices are required by front-line staff to manage everything from receiving and dispatch to packaging and delivering. MDM solutions make upgrading potentially thousands of devices simultaneously a breeze. Instead of addressing each device individually, the issue becomes as simple as pressing a button.
Security
Matrix247 provides secure recycling of your firms’ old mobile phones. This powerful service guarantees complete peace of mind when it comes to data protection.
By working with partners using strict collection, compounding and processing of phones using Government approved Infosec Level 5 software blanccoTM, we can assure you that absolutely no data is left residual on old mobile phones when they are re-used. The service is delivered at no extra charge as part of Matrix247’s standard telephony service and comes with a £5million insurance indemnity against each wiped device.
