IT Support Services for Healthcare
With over 30 years of experience, we have supported the UK’s healthcare sector in adopting state-of-the-art IT solutions.
Dedicated Account Manager
Managed Updates
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Unparalleled Advice
The healthcare industry is rapidly evolving with innovative treatments, cutting-edge equipment and new discoveries. However, it’s up to organisations like the NHS and private healthcare providers to deliver superior patient experiences.
And IT support is a huge part of the equation.
Embracing new technology is critical to achieving the performance improvements that ultimately impact patients. With over 30 years of experience, we have supported the UK’s healthcare sector in adopting state-of-the-art IT solutions.
So, how do IT support services from Matrix247 help your team thrive?
IT support services that the healthcare sector needs
Healthcare organisations of all sizes are totally reliant on their IT setup to operate. Minor issues can completely derail your operations. Moreover, due to sensitive patient health information, the healthcare sector faces some of the strictest rules regarding data security.
So, what does that mean for you?
You need an IT solution to help you meet the unique needs healthcare brands face, such as improving patient handling and communication efficiently, decreasing unnecessary stress on practice staff. At Matrix247, we offer a raft of healthcare IT support services to streamline your approach to IT.
Hosted desktop
Maximise the efficiency of your workforce by enabling them to work on the go from any device. Move your workflows to a cloud-based virtual desktop environment that offers mobility without compromising security.
Microsoft Office 365
Become a model Microsoft Modern Workplace with the Office 365 suite. Integrate the industry-leading productivity suite into your organisation with Word, Excel, PowerPoint and Outlook tools.
Azure cloud
Supercharge the capabilities of your healthcare brand with the cloud computing tools that let you benefit from emerging technologies.
Scale effortlessly with Azure’s features, including databases, networking, virtual machines and more.
Cybersecurity
Protect sensitive patient data and comply with tightening government regulations with Matrix247.
We deploy multi-layered cybersecurity strategies to give patients peace of mind and enable total legal compliance with the latest industry regulations.
Let the experts take over while you focus on doing what you do best – serving your patients.
Managed desktop
Make extensive downtime a thing of the past with managed desktop services. Outsource the problems of software updates, security patches and routine maintenance.
Our team offers the user support you need to keep your operations moving.
Support services
Build the virtual IT helpdesk your firm needs to proactively address any tech problem. Our more than 1,200 clients receive a dedicated account manager committed to handling issues specific to them.
Whether you need training support or updates to bring your IT systems into compliance, consult your helpdesk for immediate action.
IT hardware
Hardware quality can make or break any healthcare organisation. Ensure your team boasts state-of-the-art IT equipment from the industry’s leading brands with a partner who knows where to find it.
We are a primary supplier of desktops, laptops, servers and other hardware for healthcare businesses across the UK. Contact us to learn more about upgrading your hardware stack.
Professional services
Integrate the technology that delivers genuine benefits for your patients.
Every healthcare organisation is different; sometimes, knowing where to turn can be challenging. Work directly with a Microsoft partner organisation that can provide professional consultancy services to empower your business to make the incremental improvements it needs to grow.
Speak to an expert today
Call our helpful team today. On understanding your needs, a helpful product expert can provide you a proposal and quotation if needed.
A named and dedicated account manager will be allocated to you, and provide a consultative approach to help find the right solution for your organisation.
Call us or email us at hello@matrix247.com or alternatively, fill in the form and we can call you back.
The benefits of IT support for healthcare organisations
Investing in IT support within the healthcare industry transforms organisations to deliver a higher standard of care.
Here’s the truth:
Healthcare organisations that invest in their IT architecture outperform those that don’t. Here’s why choosing a partner like Matrix247 helps your healthcare organisation to thrive.
Improve patient care through technology
Technology and healthcare go hand-in-hand to bolster patient care through on-demand access to medical information, remote patient monitoring and more.
Managed IT support provides continuous support for the technology systems that let your team deliver the highest level of patient care. Tech issues are always a guarantee, but managed IT support ensures those tech issues don’t impact the people you serve.
Guarantee 100% compliance 100% of the time
Any business within the healthcare sector must comply with extra-strength patient data security rules.
Dedicated IT support providers for the healthcare sector understand the law and the robust security measures that go into protecting sensitive data from malicious actors. Whether through firewalls, access controls, or encryption, we go the extra mile to defend your organisation from threats and ensure compliance.
Drive key performance metrics
On-demand access to technical expertise helps your healthcare business to reach its full potential.
Regular system maintenance, updates and proactive action increase productivity and reduce downtime. Over time, this is the difference between a healthcare brand that thrives and the brand that stands still.
Seamless migration to new technologies
Stay on top of the technological arms race with seamless integration and migration of new technologies. We can also look at integrations of other tech stacks/databases/software for a seamless process and ease.
We provide the roadmap to let your brand embrace the technological improvements of tomorrow. By outsourcing this, you have a tech strategy that reflects your organisational goals.
Rapid response
Be ready for anything to prevent disruption.
Managed IT support offers reactive and proactive strategies to avoid tech issues and address anything that could degrade your operational capabilities.
Make your healthcare business’s IT systems more robust with the rapid response team that never sleeps.
Why IT support is so important for healthcare organisations
IT systems represent the engine that drives your healthcare business forward. It’s the competitive edge that allows you to soar above your competitors.
Team up with Matrix247 and enjoy reduced downtime, more agility, and extra capabilities that enable you to excel. Contact us now to learn more about the IT services we have provided healthcare firms for over 30 years.
We'll help find the right package for you
0345 3620 247
We provide a highly qualified experienced team to offer complete I.T. Management. Guaranteeing you a resilient and highly secure uninterrupted I.T. Solution for your organisation.
