Why Insurance Firms Need Omnichannel To Enhance Customer Experience

Say hello to the ultimate customer service solution – omnichannel software. Omnchannel (also known as Contact Centre as a Service / CCaaS), combines phone calls, webchat, email, text (SMS) and social media channels like Whatspp and Facebok into a single seamless platform.

How Are Multi-Network SIMs Used In Retail?

How Are Multi-Network SIMs Used In Retail? Multi-network SIM is a type of SIM card that can connect to multiple mobile networks, allowing for greater coverage and better connectivity in any location. They can be installed in various digital devices such as digital signs, card machines and transport allowing for a range of opportunities for […]