Any business which conducts its operation across multiple sites and indeed home-based and remote workers can immediately take advantage of a multitude of cost saving communication tools and services.
These range from saving on fuel and more importantly staff and management time, through audio and video conferencing tools incorporating document collaboration, to using a single intelligent number for each member of staff or management enabling easy call routing to locate, no matter which premises, location or device employees which to work from or access communication from.
By understanding your present and future business strategy, Matrix247 can assist in designing the perfect communication network for your business blending broadband, private leased lines, the latest in SIP and IP telephony call-routing and the Mobile GSM network to deliver a flexible solution with the lowest of on-going operating costs, ensuring business continuity is inherent across your multiple locations.
MULTI-SITE NUMBERING PLANS
Excellent ability for organisations to have a structured and logical extension numbering plan, regardless of an historic inability through acquisitions.
Due to the ability to utilise the hosted network ‘cloud’, previously costly call-diverts are thing of the past. New call-routing flow-charts can be devised with almost inhibited regard to enable a firms ideal scenario.
Unique ability for an organisations staff to ‘log-on’ or ‘hot-desk’ their telephone or mobile phone to any desk phone at any location like an alternative office, home or workplace recovery centre (in the event of a disaster), by registering their PIN in that telephone. All COS (Class Of Service) and staff’s feature-sets will forward, along with calls, to the registered new phone location. Using a ‘one-number’ concept, inbound callers dial the same number no matter where you are working – in the office, on the move or at home. This capability also significantly cuts call overheads by reducing the number of missed calls needed to be returned.
MEASURING NETWORK TRAFFIC
Excellent for multi-site organisations. Optimum performance call traffic monitoring. Enables a single person at any location, with strictly locked down password access, to access through a web portal any of their companies telecom handsets whether at a branch or home-based to perform appropriate user changes and upgrades. Extremely useful in disaster recovery circumstances when on-going rapid changes may need to be administered. Network call-traffic monitoring enables system admin staff to receive Management Information (MI) on call traffic that hasn’t arrived at the law practice due to all normal ISDN lines being engaged. Peaks and troughs can be measured and required expansion of existing trunk lines, broadband or data networks advised accurately and factually.