MUTLI-SITE PR FIRM SAVES THOUSANDS
With offices in Manchester, Leeds and London, award winning Social Comms are a creative PR agency delivering campaigns for clients in the property, construction, housing, retail and energy sectors.
They have been provided with a new Mitel MiVoice Office 250 Telephone System on a SIP solution which has saved them a total of £4,500.
Results from their new system include:
- Enhanced performance - fast, seamless call handling and transfer; on-screen dialing and a range of intuitive call features have all made for better customer and staff experience.
- Advanced call routing allowed the company to save money by not becoming entirely reliant on a telephone answering service.
- Enhanced call queuing for rapid response to answer first time.
- Remote access securely available for home and mobile-working.
- Matrix247 took over the line management giving the company access to improved rental rates and superior response rates.
- Predictable operating costs.
- Free calls between networked locations.
- More resilient and stable telecom system.