Social Comms

MUTLI-SITE PR FIRM SAVES THOUSANDS telecoms manchester bolton lancashire

With offices in Manchester, Leeds and London, award winning Social Comms are a creative PR agency delivering campaigns for clients in the property, construction, housing, retail and energy sectors. 

They have been provided with a new Mitel MiVoice Office 250 Telephone System on a SIP solution which has saved them a total of £4,500.

Results from their new system include:

  • Enhanced performance - fast, seamless call handling and transfer; on-screen dialing and a range of intuitive call features have all made for better customer and staff experience. 
  • Advanced call routing allowed the company to save money by not becoming entirely reliant on a telephone answering service. 
  • Enhanced call queuing for rapid response to answer first time. 
  • Remote access securely available for home and mobile-working.
  • Matrix247 took over the line management giving the company access to improved rental rates and superior response rates.
  • Predictable operating costs.
  • Free calls between networked locations. 
  • More resilient and stable telecom system.