Established for 50 years, Hillyer McKeown Solicitors is a leading North West law firm with a reputation for delivering technically excellent and innovative legal advice. With offices in Chester (HQ), Liverpool and Wirral, the firm's reception provides a service for over 250 users. It therefore has a demanding requirement for super-reliable, value for money mobiles solution.
The firm needed new handsets and their contracts renewing but to be kept on a cost-neutral solution so they are still contactable at all times by clients and employees.
They had a direct quote from a major network provider however due to us operating at wholesale level with the networks we managed to provide the firm with a lower cost line rental which the network provider was unable to match. Hillyer McKeown were supplied with a 3 year deal on a parent and sharer tariff. This means everyone on the plan gets unlimited minutes and texts, and a pool of sharable data.
- The law firms management, partners and fee earners were supplied with 40+ Samsung Galaxy S4's.
- Matrix247 were very flexible and were able to change their mobiles contract to an unlimited tariff 2 years into their 3 year contract.
"Hillyer McKeown Solicitors prides itself on delivering a highly responsive personalised service to its clients. To achieve this, every part of the communication process has to be excellent. At a time of increasing customer expectation, Matrix247LAW have given us a solution that enables seamless customer-focused call handling, giving the firm a real competitive advantage. And we're saving money in the process!"
- Steve Harvey, Partner and Head of Commercial, Hillyer McKeown Solicitors