Price Adjustments

We always strive to manage costs wherever possible and we have been absorbing some initial underlying increases for some time, however with increases to the Consumer Price Index (CPI), Producer Price Index (PPI), labour costs and with suppliers in the sector all increases their prices, Matrix247 have had to review our pricing across the board and made some small adjustments.
 
We have focused the price increases on the product areas that we believe will have the smallest long-term impact on our customers, and we have also sought to provide incentives on migration routes to alternative services within our portfolio. 
 
Therefore, in accordance with the terms of your supply agreement, this document constitutes thirty (30) days’ notice of the following changes in prices to you with effect from 1st March 2023. 

Prices Changes from 1st March 2023 

 

Product Area

Product Description

Price Adjustment Increases

(unless stated otherwise)

IT Services

IT Services

Anti Virus

5% reduction on all new Matrix247 Anti Virus rentals

IT Services

Remote Management Services

10% reduction on all new RMM setups

IT Services

Remote Management Services

Free setup and configuration on new orders placed prior to the 01.05.2023

Line Rental Services

Line Rental Services

ADDITIONAL CARE LEVEL

We have managed to retain your existing prices and no increases will be applied

Line Rental Services

International Calls

All international call rates have been held with no increases

Line Rental Services

A-number surcharging

The introduction of A-number surcharges has been introduced by all networks to all fixed 03 UK-wide and 08 number ranges however we have managed to retain your existing prices and no increases will be applied

Line Rental Services

ISDN2e

£4.26 + VAT per circuit

Line Rental Services

ISDN30e

£3.57 + VAT per channel

Line Rental Services

ISDN DDI’s

£0.10 + VAT per DDI

Line Rental Services

WLR MISC PRODUCTS

This includes additional products on your WLR lines (Ie: call diversion, call barring etc)

£0.05 + VAT per product

Line Rental Services

LINE CARE GUARANTEE: PSTN

£1.86 + VAT per line

Line Rental Services

LINE CARE GUARANTEE: ISDN2e

£3.75 + VAT per circuit

Line Rental Services

LINE CARE GUARANTEE: ISDN30e

£6.75 + VAT per circuit

Line Rental Services

CPS

Per minute increase of £0.008 (just under 1 pence) + VAT to CPS Calls

Line Rental Services 

Email to Fax Services 

£4.95 + VAT per service

Line Rental Services 

NGCS Access Charge 

Increase in standard NGCS Access Charge rate of £0.008 (just under 1 pence) + VAT 

Line Rental Services

WLR PTSN & MULTI AUX

£1.94+ VAT per line

Data Services & Hosted Services

Data Services & Hosted Services

Leased Lines & MPLS Connections

Free Installations on all connections on a 36-month term

Data Services & Hosted Services

Leased Lines & MPLS Connections

Excess Charges covered up to £2,800.00 on all Openreach installations

Data Services & Hosted Services

SIP

All international call rates have been held with no increases

Data Services & Hosted Services

Broadband (ADSL, LLU, FTTC, FTTP, SoGEA)

18% + VAT to all recurring charges

Data Services & Hosted Services

Leased Lines & MPLS Connections

12.6% + VAT to all recurring charges

Data Services & Hosted Services

Hosted Licenses

£1.26 + VAT per license

Data Services & Hosted Services

IPDC / SIP

£1.86 + VAT per channel

Digital Print Services

Digital Print

C650i Print Machine

5% Reduction on C650i Machines

Digital Print

C750i Print machine

10% Reduction on C750i Machines

Digital Print

Cost per copy

8.5% on all cost per copy costs

Mobile Services

Mobile Services

All Matrix247 Tariffs

When we work out our prices, we use the December CPI rate published in January. For December 2022, the CPI rate was 10.5%. This means that the majority of our customers will see a price increase of 14.4% (which is 10.5% plus 3.9%), or just over £1 per week on average



 

 

https://www.ons.gov.uk/economy/inflationandpriceindices/bulletins/consumerpriceinflation/december2022 

 

Subject to your current terms and conditions. 

 

 

Need Support?

If you have any questions regarding this notification, please contact your Matrix247 account manager in the first instance, or please email; customerservices@matrix247.com or call us on 0345 3620 247 

We would also encourage you to contact Matrix247 to discuss upgrading these products and understand for your organisation all the benefits available, including financial, on all new technology. 

 

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