Client Care

Service and Support

prince2-gold

When you do put pen to paper, you will have instant access to the company’s highly experienced engineering and project management teams. Matrix247 installation services use Prince2 project management workflows to ensure agreed scope of works on each and every project are delivered to very clear customer expectation, on budget, on time, every-time.

Matrix247 clients receive unrivalled customer service from Matrix247 internal and external account management professionals. They can work seamlessly with, and become part of, your management team, ensuring all investments across the telecoms, connectivity and mobile landscape moving forward are always aligned with your business strategy. We understand customers business plans change, hence the reason we have ensured to partner suppliers that offer the most scalable and flexible communication products and services.

Support of the Highest Order

ISO 27001 is a guarantee toward our standard of quality being adhered to across the firm assuring attention to detail. Maintaining virtually ANY make and model of telephone system nationally, with an engineering workforce accredited to the highest of manufacturer’s standards, should your company be dissatisfied with the advice and pro-active support from their present telecom maintainer or wish to move support to a specialist who understands required sector compliances and outcomes needed contact us.